ICO Compliance Statement:
This Privacy Policy explains how Neuro Stack Tech Ltd ("we", "our", "us") collects, processes, protects, and retains personal data obtained through our website, consultation discovery sessions, client portals, and technical advisory services in strict adherence to the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 (DPA 2018).
1. Data Controller Identification
The designated Data Controller responsible for your personal data under UK data protection law is:
Corporate Entity: Neuro Stack Tech Ltd
Registered in: England & Wales
Registered Address: Hayes, London, United Kingdom
Official Contact Email: info@neurostacktech.com
Direct UK Telephone: +44 7456 066755
2. Lawful Basis for Processing
Under Article 6 of the UK GDPR, we only process personal information where a valid, lawful basis exists:
- Contractual Necessity (Article 6(1)(b)): Processing necessary to execute, scope, or perform Master Services Agreements (MSAs), Statements of Work (SOWs), or preliminary staff augmentation placements.
- Legitimate Interests (Article 6(1)(f)): Processing necessary for our legitimate commercial interests in evaluating business requests for proposals (RFPs), defending our legal rights, and safeguarding cloud infrastructure security.
- Explicit Consent (Article 6(1)(a)): Clear, affirmative consent provided when opting into technical newsletters, whitepapers, or non-essential telemetry.
- Legal Obligation (Article 6(1)(c)): Processing required to satisfy statutory UK corporate, tax, and HMRC record-keeping requirements.
3. Information We Collect
Because we operate strictly as a B2B enterprise engineering consultancy, we collect only minimal, non-sensitive business data:
Corporate Inquiries
Full name, business work email, company name, telephone number, and architectural brief requirements.
Technical Analytics
Anonymised IP addresses, browser user-agent, operating system, and aggregate page latency telemetry.
Note: We strictly do NOT collect Special Category data (health, biometric, religious, or political data) or engage in consumer credit profiling.
4. International Data Transfers
Where dedicated engineering squads or multi-cloud infrastructures operate across UK and European borders, all transfers are protected using:
- UK International Data Transfer Agreements (IDTA) or UK Addendum to the EU Standard Contractual Clauses (SCCs).
- Transfers to jurisdictions recognised as providing adequate data protection standards under UK adequacy regulations.
- Mandatory end-to-end TLSv1.3 cryptographic transport and AES-256 storage encryption at rest.
5. Data Retention & Security Standards
We retain prospect discovery records for a maximum of 24 months from last contact, unless converted into active commercial MSAs which are retained for 7 years pursuant to UK statutory limitation periods.
Technical safeguards include multi-factor authentication (MFA), zero-trust VPC network isolation, automated dependency vulnerability audits, and strict least-privilege employee access controls.
6. Data Subject Rights Under UK GDPR
Under Chapter III of the UK GDPR, you maintain comprehensive statutory rights regarding your personal data:
To exercise any statutory rights, email our compliance desk at info@neurostacktech.com. We respond within 30 calendar days as mandated by UK law.
7. Regulatory Authority & Complaints
You have the statutory right to lodge a complaint with the UK supervisory authority:
Information Commissioner's Office (ICO)
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Helpline: 0303 123 1113 | Website: ico.org.uk
8. Contact Our Data Protection Officer
For questions regarding this policy or our data governance architecture, contact our London compliance desk:
Data Protection Desk: Neuro Stack Tech Ltd
Registered Address: Hayes, London, United Kingdom
Email: info@neurostacktech.com
Telephone: +44 7456 066755
